Prescription Verification

Prescription Verification Process

(For U.S. Customers Only)

Coloredeyes cares about your eye health. In compliance with the Fairness to Contact Lens Consumers Act (FCLCA), we are required to verify your prescription before shipping lenses to U.S. customers.

How It Works

Submit Your Prescription

Upload a valid copy (photo/scan) when creating an account or during checkout.

Or send it by email to service@coloredeyes.com

 with your name and order ID.

Verification With Your Prescriber

Provide your eye doctor’s name and contact information (email/phone).

We will send them a verification request.

Your prescriber has 8 business hours (Mon–Fri, 9 a.m.–5 p.m., excluding federal holidays) to respond.

Automatic Approval

If the prescriber does not respond within 8 business hours, the prescription will be automatically verified, and we may ship your order.

Don’t Have a Prescription?

If you don’t have a valid contact lens prescription, please schedule an eye exam with a licensed eye care professional. Some online services  can also help you obtain one.