Prescription Verification

 

 

Why Prescription Verification Is Required

These lenses are medical devices, not over-the-counter medicines, and must be used following eye care professional’s instructions

To protect your eye health and comply with medical device regulations, we are required to verify your contact lens prescription before fulfilling your order.

Please complete the verification process below before placing your order. Orders without valid prescriptions may be delayed or cancelled.

Our team will verify your prescription within 24 hours.

 

Data Privacy & Security

Your prescription information is used only for verification purposes.
We do not share, sell, or store your medical information beyond what is required to complete verification.

For more details, please review our Privacy Policy.

 

Order Processing

Your order will begin processing once your RX has been successfully verified.
If your prescription cannot be verified or is expired, we will contact you to update your information.

If Your Prescription Is Missing or Invalid

If we are unable to verify your prescription, we will:

Notify you via email

Request additional information or a new prescription

Hold or cancel the order if verification cannot be completed

This ensures safe and compliant dispensing of FDA-regulated soft contact lenses.

 

How to Verify Your Prescriptio

You can verify your prescription in two ways:

Option A: Upload Your Prescription

You can complete the verification by filling out the form below.

Please upload a clear photo or scan of a valid contact lens prescription issued by your ophthalmologist or optometrist.

Please ensure your name, lens parameters (spherical power, cylindrical power, axis, base curve, diameter), and the date of issue are clearly visible.

We securely store your prescription in encrypted form to facilitate future orders

 

Option B: Provide your ophthalmologist's information

Please send your optometrist or ophthalmologist's name, email address, and phone number to our customer service email: service@coloredeyes.com

We will contact them directly to confirm your prescription.

If no response, we will follow up with you directly to validate.